Cookie Policy

Last updated: January 12, 2026

1. Introduction

This Cookie Policy explains how Nivy ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our Service. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your information.

By using our website and Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using our website.

2. What Are Cookies and Similar Technologies

Cookies are small text files that are placed on your device (computer, tablet, or mobile device) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.

2.1 Types of Tracking Technologies

In addition to cookies, we may use similar tracking technologies, including:

  • Web Beacons: Small graphic images embedded in web pages or emails that track when content is viewed
  • Pixels: Code snippets that track user interactions and conversions
  • Local Storage: Data stored locally in your browser for faster access and functionality
  • Session Storage: Temporary data storage that persists only during your browser session
  • Fingerprinting: Techniques that identify devices based on browser and device characteristics
3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms.

Purpose: These cookies enable core functionality such as:

  • Authentication and session management (keeping you logged in)
  • Security and fraud prevention
  • Load balancing and traffic distribution
  • Remembering your cookie preferences
  • Maintaining your shopping cart or service configuration

Examples: Session ID cookies, authentication tokens, security cookies, CSRF protection cookies

Retention: Session cookies (deleted when browser closes) or up to 1 year for persistent authentication cookies

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the way our website works and measure the effectiveness of our content.

Purpose: These cookies enable us to:

  • Analyze website traffic and user behavior patterns
  • Measure page load times and performance metrics
  • Track error rates and technical issues
  • Understand which features are most popular
  • Optimize website functionality and user experience

Examples: Google Analytics cookies (_ga, _gid, _gat), performance monitoring cookies, error tracking cookies (Sentry, LogRocket)

Retention: Typically 2 years, but may vary by provider

Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your language preference, region, or username) and provide enhanced, personalized features.

Purpose: These cookies enable us to:

  • Remember your language and regional preferences
  • Remember your user interface customization settings
  • Remember your feature preferences and settings
  • Provide personalized content and recommendations
  • Remember information you have entered in forms

Examples: Language preference cookies, theme selection cookies, feature toggle cookies

Retention: Typically 1-2 years or until you clear your browser data

3.4 Targeting and Advertising Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Purpose: These cookies enable:

  • Behavioral advertising and retargeting
  • Social media integration and sharing
  • Cross-site tracking for advertising purposes
  • Ad performance measurement and attribution
  • Interest-based content delivery

Examples: Facebook Pixel, Google Ads cookies, LinkedIn Insight Tag, Twitter Pixel, retargeting cookies

Retention: Typically 90 days to 2 years, depending on the provider

Opt-Out: You can opt out through the links provided in Section 5.2 below

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third parties may use cookies to collect information about your online activities across different websites.

4.1 Analytics Providers

  • Google Analytics: Helps us understand how visitors use our website. Privacy Policy
  • Google Tag Manager: Manages website tags and tracking scripts. Privacy Policy
  • Mixpanel: Product analytics and user behavior tracking. Privacy Policy

4.2 Payment Processors

4.3 Customer Support Tools

4.4 Advertising and Marketing

Important: We do not control these third-party cookies. We encourage you to review the privacy policies of these third parties to understand how they use cookies and your information.

5. Cookie Retention and Storage

5.1 Session vs. Persistent Cookies

Cookies can be categorized by their lifespan:

  • Session Cookies: Temporary cookies that are stored in your browser's memory and deleted when you close your browser. These are essential for the website to function during your visit.
  • Persistent Cookies: Cookies that remain on your device for a set period (specified in the cookie) or until you manually delete them. These cookies remember your preferences and settings across multiple visits.

5.2 Retention Periods

The retention period for persistent cookies varies depending on the type of cookie and its purpose:

  • Essential Cookies: Up to 1 year (authentication cookies) or session-only
  • Performance Cookies: Typically 2 years (Google Analytics: 2 years)
  • Functionality Cookies: 1-2 years or until you clear browser data
  • Advertising Cookies: 90 days to 2 years, depending on the provider

You can view the specific expiration date of cookies through your browser's developer tools or cookie management settings.

6. Managing and Controlling Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling certain cookies may impact your ability to use some features of our website.

6.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block all cookies or only third-party cookies
  • Block cookies from specific websites
  • Set your browser to notify you before accepting cookies
  • Delete all cookies when you close your browser

Here are links to cookie management instructions for popular browsers:

6.2 Cookie Consent Management

When you first visit our website, you may see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

You can change your cookie preferences at any time by accessing the cookie settings in your browser or through our website's cookie preference center (if available).

6.3 Third-Party Opt-Out Tools

You can opt out of certain third-party cookies and tracking technologies through the following tools:

Important Note: If you disable cookies, some features of our website may not function properly, including:

  • User authentication and login functionality
  • Personalized content and preferences
  • Shopping cart and checkout processes
  • Form submissions and data persistence
  • Service configuration and settings
7. Mobile Applications

If you use our mobile applications, we may use similar tracking technologies, including:

  • Mobile Identifiers: Device IDs, advertising IDs (IDFA, GAID), and other mobile identifiers
  • Location Data: Precise or approximate location information (with your consent)
  • Push Notifications: Device tokens for sending push notifications
  • Analytics SDKs: Mobile analytics tools that collect usage data

You can control these through your mobile device settings. For iOS devices, go to Settings > Privacy > Tracking. For Android devices, go to Settings > Google > Ads.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how DNT signals should be interpreted, and different browsers implement DNT differently.

As such, we do not currently respond to DNT browser signals or mechanisms. However, you can control cookies and tracking through the methods described in Section 6 above.

We will continue to monitor developments in DNT technology and may update this policy if a standard is established.

9. Cookies and Personal Data

Some cookies may collect personal data or information that can be used to identify you. When cookies collect personal data, such data is processed in accordance with our Privacy Policy. This includes:

  • IP addresses (which may be considered personal data in some jurisdictions)
  • Device identifiers
  • User preferences and settings
  • Browsing history and behavior patterns

You have the right to access, correct, or delete personal data collected through cookies, as described in our Privacy Policy.

10. International Users

If you are located in the European Economic Area (EEA) or other jurisdictions with specific cookie consent requirements:

  • We will obtain your consent before placing non-essential cookies on your device
  • You can withdraw your consent at any time through your browser settings or our cookie preference center
  • Essential cookies do not require consent as they are necessary for the website to function
  • We comply with the ePrivacy Directive and GDPR requirements regarding cookies
11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Cookie Policy on this page with a new "Last updated" date
  • Sending an email notification to registered users (if applicable)
  • Displaying a prominent notice on our website

Material changes will become effective 30 days after notification, unless otherwise required by law. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and tracking technologies.

Your continued use of our website after the effective date of any changes constitutes your acceptance of the revised Cookie Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:

For more information about how we handle your personal data, please review our Privacy Policy.